Sales & Customer Service Associate Jobs in Pennsylvania

Advanced Axis - Pennsylvania Marketing Firm

Job Opportunities | Direct Sales & Marketing | Management Training

Sales & Customer Service Associate

Customer Service Associates are accountable for assisting customers with any questions while ensuring the highest customer service standards are met. The duties vary from helping customers resolve purchasing problems to assisting customers with relevant products and services. Customer Service Associates need to create an excellent first impression on customers in person or over the phone.

Responsibilities:

  • Update the business database by inputting information from each call and keeping every customer field current
  • Cooperate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Watch customer satisfaction levels and develop techniques for increasing them
  • Help in creating ways for delivering exceptional customer service to irate or uncertain customers

Advanced Axis offers Entry-Level Sales & Marketing Job Opportunities across Newark, Allentown, Cherry Hill, King of Prussia, Philadelphia, Reading, Trenton, Wilmington Township, and the surrounding areas.

Contact Advanced Axis - Marketing Firm in Pennsylvania